More training more observations...

Maybe it was just a more relaxed, enthusiastic group, but I think there may be more to it.

Having a senior (I mean in terms of authority and position, not old!!) member of staff, provide some background to WebLearn, and another, from within the law department describe how the template was developed, gave the training (and trainers), credibility. When the system went down in flames there was barely a peep. It seems to confirm my belief that we need to be involving staff much more closely in the introduction and implementation of new technologies.